Privacy Policy

1. Introduction

Aura Capital ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy applies to all users of our website and anyone who provides personal data to us, whether via our website, email, phone, WhatsApp, or through intermediaries such as brokers or introducers.

It explains how we collect, use, and protect your personal data when you engage with www.auracapital.co.uk or our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Aura Capital is a UK-based property finance brokerage specialising in bridging finance, development finance, and related lending solutions.

Contact details:
Email: enquiries@auracapital.co.uk
Phone: 01451 514563
Registered Address: 4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, England, SS14 3JJ

Aura Capital is a trading style of Chammosair Limited, registered in England and Wales (Company No. 15786496).
Aura Capital is registered with the Information Commissioner’s Office (ICO) under registration reference ZB729589.

3. What Data We Collect

We may collect and process the following personal data:

Information you provide:

  • Name

  • Email address

  • Phone number

  • Company / SPV details

  • Financial information (income, assets, liabilities, credit profile)

  • Property and investment details

  • Identification documents (passport, proof of address)

  • Source of funds / wealth information

Information collected automatically:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Cookies and tracking data

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide indicative terms

  • Structure and present finance applications

  • Submit your information to lenders and funding partners to obtain terms on your behalf

  • Introduce you to lenders, investors, and relevant third parties

  • Carry out underwriting, due diligence, and verification checks

  • Manage ongoing communications and transactions

  • Comply with legal and regulatory obligations

  • Improve our website, services, and user experience

If you do not provide the required information, we may be unable to progress your enquiry or provide our services.

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – where you submit an enquiry or opt in to communications

  • Contract – where we act on your behalf to arrange finance

  • Legal obligation – including AML, fraud prevention, and regulatory compliance

  • Legitimate interests – to operate, improve, and develop our business and services

6. Sharing Your Data

We may share your personal data with:

  • Lenders and funding partners

  • Banks and private investors

  • Solicitors, valuers, and professional advisers

  • Credit reference and fraud prevention agencies

  • Compliance and identity verification providers

  • CRM, IT, and hosting providers

We do not sell your personal data.

We only share information where necessary to progress your enquiry or comply with legal obligations.

7. Anti-Money Laundering (AML) & KYC

We are required to carry out Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.

This may include:

  • Identity and address verification

  • Source of funds and wealth checks

  • Sanctions and PEP screening

We may use third-party providers and retain records in line with legal requirements.

Failure to provide required information may prevent us from proceeding.

8. Marketing Communications

We may contact you regarding:

  • Relevant finance products

  • Market updates

  • Opportunities that may be of interest

You will only receive marketing where:

  • You have consented, or

  • It is within our legitimate interests

You can opt out at any time.

9. Communications, CRM & Automation

We may communicate with you via:

  • Email

  • Phone

  • WhatsApp

  • CRM systems and automated workflows

Your data may be stored securely within these systems and processed to manage enquiries, communications, and transactions efficiently.

10. Data Use & Introductions

By submitting your information:

  • You acknowledge that Aura Capital acts as an introducer and facilitator of finance only

  • Your information may be shared with relevant third parties to progress transactions

  • Any engagement with third parties introduced by us arises from our involvement

11. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

12. Data Retention

We retain your data:

  • Enquiries: up to 24 months

  • Completed transactions: up to 6 years

  • AML/KYC records: as required by law

13. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

Contact: enquiries@auracapital.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

14. Cookies

We use cookies to improve functionality and analyse usage. You can control cookies via your browser settings.

15. Data Security

We implement appropriate technical and organisational measures to protect your data.

16. Third-Party Links

We are not responsible for third-party websites or their privacy practices.

17. Additional Privacy Information

Depending on how you interact with us, we may provide additional privacy notices or disclosures specific to particular services, transactions, or regulatory requirements.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

19. Contact Us

Aura Capital
Email: enquiries@auracapital.co.uk
Phone: 01451 514563